How to Check Outstanding Debt on Prepaid Meter Online

In this post, you’ll learn the simple steps to check outstanding debt on your prepaid electricity meter online without stress. Whether you’re trying to confirm if your meter has hidden charges, avoid unexpected deductions, or just stay on top of your energy usage, this guide will walk you through the process clearly so you can manage your electricity account with confidence.

What is a prepaid meter?

A prepaid meter is a type of electricity meter that allows electricity consumers to pay for electricity usage in advance. You pay for it before you use it.

It is very different from traditional postpaid meters, where electricity consumers receive their electricity bill at the end of a billing period, maybemonthly.

Quick steps to check your prepaid meter debt online

  1. Log in to www.buypower.ng.
  2. Enter your phone number and select “Click here to buy electricity”.
  3. Input your state, meter number, and the amount of electricity you want to purchase.
  4. Check for “outstanding” on the review page.

Whatever amount you see in that field is the outstanding debt on the meter at that time.

That’s it! Easy-peasy!

Why Should You Check Your Prepaid Meter Debt?

how to check prepaid meter debt in nigeria

If you have a newly installed meter, it usually comes with a certain amount of units. These units are said to be “free”, but usually, they’re not. These supposedly free units are what you later pay for on your next recharge. So let’s say you want to make your first electricity unit purchase on your new meter, and you discover a debt, you shouldn’t be worried because it’s just payment for the electricity units that came with your new meter.

In some cases however, things may be different. You’ll see what I mean in a sec.

Usually, before a prepaid meter is issued, an apartment/house/building could be using an estimated billing system.

Estimated billing is a system where electricity consumers without meters are charged for electricity or electrical energy based on their previous usage, without considering the actual quantity of energy consumed. This calculation is done based off an estimate, and because it is an estimate, it is usually not correct or true to value. So most times, electricity users are required to pay far above what they consumed in a month.

Here’s a simpler explanation:

So when NEPA creates a new meter account for a building or apartment; from that day the account was created, it starts to count whether or not you actually receive a meter.

Let’s say you rent an apartment in December, but the landlord has created the meter account for the house you rented in January. What do you think would happen? It would have started counting since January.

Once the prepaid meter is issued, that debt is immediately transferred to the new prepaid meter. It could go as high as 500,000 naira depending on how long it took before getting the prepaid meter.

When people get prepaid meter debts, it is most likely from the estimated billing of previous residents. So except you want pay for what you did not use, you should check the prepaid meter debt before moving into that new apartment.

How to Check Prepaid Meter Debt in Nigeria

There are different ways to check prepaid meter debt in Nigeria. Since there are different electricity companies with different modes of operation, they will also have different methods for consumers to check their meter debt.

Just go to your prepaid electricity bill’s review order page and check the amount attached to the “Outstanding”, and you’ll see it displayed.

Also, BuyPower has a feature that allows you to see the exact amount of debt a meter has before you make payment. It is known as the BuyPower outstanding feature, and it displays the EXACT amount of debt a meter has before you buy it.

If during your transaction, you see 10,000 on the “outstanding” section, then it means that there is an outstanding debt of 10,000 naira on the meter.

How Do I Check My Prepay Power Meter Balance?

To check your prepay power meter balance:

  1. Press the “Display” or “Info” button on your meter.
  2. The screen will show your remaining balance.

How Do I Check My Balance on Pay-As-You-Go Meter?

To check your balance on a Pay-As-You-Go meter:

  1. Insert your key or card into the meter.
  2. The screen will display your current balance.

How Do I Clear My Prepayment Meter Debt?

To clear your prepayment meter debt:

  1. Purchase more electricity than your usual usage.
  2. A portion of your top-up will automatically go towards clearing the debt.
  3. Repeat the process until the debt is fully repaid.

Conclusion

Nobody wants to pay for what they did not use, especially not in this economy. This is why you need to make sure you’re not clearing someone else’s debts, when you could have easily avoided it.

Many houses have meter debts that you might not be aware of, and if you eventually move into these types of houses, it becomes your problem. And we don’t want that, do we?

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Tobi brings stories to life as the Content Writer and Creator at Dtunes, blending creativity with strategy to connect with audiences. When she’s not crafting content, you’ll find her traveling, meeting new people, or trying out exciting things.