FAQ: BTC & Gift Card Trade | Frequently Asked Questions - Dtunes

FAQs

I sent Bitcoin and my wallet has not been credited yet. Why?

How will I be notified when my withdrawal is complete?

How do I add or update my bank account for withdrawals on Dtunes?

What should I do if my KYC Tier 2 is not completed yet?

What is the KYC Tier 1 requirement for withdrawing funds from my Naira wallet?

How do I withdraw funds from my Naira wallet to my bank account?

What Does ‘Rejected Transaction’ Mean?

How Long Does Gift Card Transaction Take?

What Does Pending Gift Card Transaction Mean?

What is the Current Rate To Sell Gift Card?

List Of Reasons Why a Gift Card Transaction Can Be Rejected

What Is The Difference Between Physical And Ecode?

How Do I Sell Gift Cards On Dtunes?

How does the Airtime Top-Up feature work?

How does the Leaderboard work?

How do I check the transaction history for crypto sales?

How will I see the amount credited to my Naira wallet after selling my crypto?

How do I know the rate at which my crypto will be sold?