Why is my account suspended?

Your account may be suspended for a few reasons, most of which are related to keeping your funds and the Dtunes platform safe:

1. Unusual or suspicious activity – If our system detects something out of the ordinary, like repeated failed logins or unfamiliar device access, it may suspend your account for security.
2. Violation of terms of use – This includes using the app for restricted transactions, submitting fake documents, or engaging in fraudulent activity.

If your account has been suspended and you’re unsure why, the best step is to contact our support team directly via the app or at support@dtunes.ng . We’ll help you resolve the issue and get back on track quickly.