What Does ‘Rejected Transaction’ Mean?

A rejected transaction means that your trade did not meet the necessary criteria and was declined by the system or manually by the review team. This could happen for several reasons, such as:

• The gift card or crypto details provided were invalid or already used.
• The uploaded card image was blurry, incomplete, or incorrect.
• The transaction did not follow Dtunes’ guidelines or terms of service.
• Suspicious or flagged activity was detected on your account.

If your transaction is rejected, you’ll typically receive a notification with a reason. You can also swipe right on your trade to find out why, and proceed to contact Dtunes support for further clarification or guidance on what to do next.