I requested for withdrawal, why haven’t I received my money?

Have you been scammed? Absolutely not! If you requested for withdrawal and you haven’t received your money yet, calm ya chest!

Don’t worry, the problem is mostly with your bank. You know how Nigeria banks are!

However, if you want us to assure you that your withdrawal has been processed, kindly provide us with;

• A screenshot of your withdrawal
• Name as registered on the app
• Date of withdrawal
• Time of withdrawal
• Amount withdrawn
• Bank account details (account name and number) where the money was withdrawn to.

Send all of these to support@dtunes.ng and our customer care representatives will get to it in no time.

But while you’re waiting, you can still trade other assets on the app.