I Did Not Receive A Verification Email, What Should I Do?

If you didn’t receive your verification email, don’t worry! There are a few simple steps you can follow to resolve the issue. Here’s what you can do:

• Check Your Spam/Junk Folder:
  Sometimes emails can mistakenly end up in your spam or junk folder. Be sure to check there first. If you find the email, mark it as “Not Spam” to ensure future emails from Dtunes land in your inbox.
  
• Verify the Email Address:
  Double-check that you entered the correct email address during registration. If there’s a typo, the verification email may have been sent to the wrong address. If that’s the case, you can update your email in the app or contact support for assistance.
  
• Resend the Verification Email:
  If you still haven’t received it, go back to the Dtunes app or website and request a new verification email. There’s an option to resend the email after a few minutes. Simply click on “Resend Verification Email.” This should send the email again to your inbox.
  
• Wait for a Few Minutes:
  In some cases, email delivery may take a few minutes. Wait for up to 10–15 minutes and check your inbox again. It’s possible the email is still on its way.
  
• Contact Dtunes Support:
  If you’ve tried all the above and still haven’t received the verification email, contact our support team for help. Our team will quickly assist you in resolving the issue. You can reach us at:
  • Email: support@dtunes.ng
  • Phone: +2348113372579